Client portal
Much of the value of coaching is in what happens between sessions, as you reflect on what we have discussed, notice familiar patterns and try out new ways of approaching situations.
As a coaching client, you will have access to a secure online portal designed to help you stay connected with the coaching process.
Through the portal, you will be able to:
- manage your appointments;
- access exercises and resources;
- review material connected with your coaching goals; and
- use secure messaging when appropriate.
The resources you receive will be selected according to your goals and the direction of our work. These may include reflective exercises, practical tools, questionnaires or material to help you put your learning into practice.
There is no expectation that you complete extensive work between appointments. We will decide together what would be useful and realistic for you.
Turning insight into action
A coaching session can create new understanding, but lasting change often comes from what you notice and practise afterwards.
Between-session activities may help you:
- observe patterns as they arise in everyday life;
- recognise your strengths and what is already working;
- experiment with a different response or approach;
- prepare for an important conversation or situation;
- clarify a decision; or
- keep sight of the change you want to make.
We can review what you discovered at your next session and use it to inform the next stage of the coaching process.
Secure messaging
Secure messaging is available through the portal for brief communication connected with your coaching. You might use it to share a reflection, ask a practical question or send something we have agreed to review.
Messaging is not intended to provide coaching by correspondence or immediate support. More substantial issues are usually best explored during an appointment. I will explain expected response times and the appropriate use of messaging when we begin working together.
Accessing the portal
Portal access is included for current coaching clients. You will receive your login details and guidance on using it when your coaching begins.